Foodmach has launched the Code One package, a solution designed to increase certainty of cash flow and equipment reliability for coding and labelling activities on packaging lines.
In partnership with Markem-Imaje, the package eliminates the worry and hassle of making capital investments in product traceability solutions, Foodmach said.
The package includes all printing hardware, technical support services, spare parts, and printing consumables for one fixed monthly charge over 60 months. Also, the package includes a five-year warranty.
As a long-standing Australian manufacturer of factory automation solutions, Foodmach said it has experienced increased demand to help manufacturers during the Covid-19 crisis.
The Code One package is available on the complete range of Markem-Imaje coding and labelling technologies, including laser coders; carton and pallet labellers; and inkjet printers. The package can also be expanded to include Markem-Imaje’s traceability software solution, CoLOS.
Phil Biggs, general manager – product traceability solutions at Foodmach, said, "For too long, manufacturers have been the ones carrying the technical and financial risk for coding and labelling technology on production lines. Foodmach felt it was time this changed. We’re confident in our technology and our ability to support our customers. So, for one fixed monthly charge, we’ll take care of the equipment, technical support, parts and consumables."
“This isn’t such a big leap in many ways, but it is for this technology sector. Our customers typically have similar arrangements in place for forklifts, photocopiers and work vehicles, so we thought it made sense to extend it to coding equipment,” Biggs said.
Rym Kachouri, general manager – service and agency products at Foodmach, said the company had been trialling the package over the past 18 months with several customers in the beverage, dairy, and industrial sectors.
“That success has now resulted in the Code One reliability package now being made available more broadly. And, at a time when many customers are restricting access to sites by visitors, Foodmach can offer various forms of remote support, along with top up technical training to enable your team to be mostly self-sufficient,” Kachouri said.
“We can even conduct our normal new application assessment process remotely, so you may not even require a visit to site by one of our sales team.”
For customers that can take advantage of the federal governments’ instant asset write-off incentive for purchases of up to $150,000, Foodmach can even structure a Code One package that does not include the equipment purchase in the monthly charge.