• Personalised experience: CCL online platform
    Personalised experience: CCL online platform
Close×

Label giant CCL is launching a new online ordering platform, which it says will provide a personalised experience for its customers, and drive increased conversions, retention and value.

The world’s biggest label company is now using a versatile personalisation platform from Fresh Relevance to power personalised experiences for its customers online.

It says by selecting Fresh Relevance to power personalisation across its website and email marketing, CCL Label will be providing its customers with “a more engaging and tailored” online experience. The business will take advantage of the feature set within the Fresh Relevance platform, including website personalisation, triggered emails, and behavioural targeting.

Mike Austin, CEO & co-founder at Fresh Relevance said, “We’re delighted to welcome CCL Label to the Fresh Relevance family, and are excited to help them provide their customers with a more tailored and valuable experience online.”

CCL is the largest label company in the world and provides innovative solutions to the Home & Personal Care, Premium Food & Beverage, Healthcare & Specialty, Automotive & Durables and Consumer markets worldwide.

Fresh Relevance says its platform joins up data silos, and offers solutions to help businesses continually optimise the customer experience.

Food & Drink Business

Victorian distillers are set to receive government support to expand production, with the opening of applications for the Business Growth Fit-for Purpose grants, as part of the $20 million Distillery Door Program launched in 2021.

The Senate Committee has released its report on the National Organic Standard Bill 2024, which took 26 submissions from stakeholders into consideration to decide how to proceed with regulating organic products in Australia.

Entries are now open for the 2025 Hive Awards, and close 21 February. Check out 2024's Business Excellence Award (Headcount >75) winner, The Dinner Ladies.