In recent years, the FMCG industry has faced significant challenges due to global supply chain disruptions and long lead times for equipment and machinery. Amidst this, Packserv has continued to advocate for local manufacturing.
As a leading provider of machinery sales, hire, and technical services for the Australian packaging sector, Packserv exemplifies the advantages of onshore production. The company’s commitment to Australian-made products and onshore manufacturing distinguishes it in a market often saturated with imported alternatives.
Packserv offers a wide range of high-quality packaging machinery, including solutions for filling, capping, labelling and handling FMCG products. “What differentiates us is our comprehensive in-house capabilities – from CAD and CAM design, to welding and fabrication, backed by a dedicated team of technicians who build and maintain our machines. This integration ensures that our customers have immediate access to quality machinery, parts and technical support, providing a crucial edge against imported alternatives. Our commitment to onshore manufacturing has earned commendations from clients who value the reliability and quick turnaround of local expertise,” says Nathan Wardell, Packserv’s managing director.
As a local supplier with strong support and technical expertise, Packserv presents a compelling value proposition for Australian manufacturers. The company maintains a readily available stock of machinery and offers flexible hire options in addition to purchase options, helping businesses establish their initial product lines without significant upfront costs. Packserv’s ‘buy for life’ ethos ensures its machines are built to last, with support for equipment upgrades and refurbishment options to extend their lifecycle.
At the heart of Packserv’s success is a close-knit team. Many employees have extensive industry experience, contributing valuable skills and knowledge to their operations. The company’s technicians undergo a rigorous 24-month training program, to ensure they are proficient in equipment servicing, maintenance, and customer support. Packserv’s structure promotes daily interaction and knowledge exchange among employees, keeping them agile and responsive to market changes.
“Innovation is central to our mission, and our close relationships with customers provide us with first-hand insights into their unique challenges and opportunities, driving continuous improvement in our products. Our partnerships with academic institutions, leading technology partners, and industry associations allow us to exchange ideas and deepen our understanding of emerging trends and practical applications, enabling us to develop pioneering solutions,” adds Wardell.
One example of this innovation is Packserv’s new high-speed liquid filling machine, developed in collaboration with UTS. It incorporates real-time remote access capabilities and is equipped with the latest cylinder actuators from SMC. This allows for proactive and precise technical support with predictive maintenance features. Remote repairs minimise downtime leading to significant savings in maintenance costs and resources.
Packserv’s drive to enhance the global competitiveness of Australian FMCG manufacturers on the world stage is a key catalyst for the proactive initiatives it is implementing to drive positive change. The company sees further opportunities to leverage the advancements of technology and innovations to drive greater productivity and efficiency. Packserv’s design principles prioritise supporting a circular economy, reaffirming its commitment to sustainability.
Wardell explains, “Looking ahead, we will continue to advance our partnerships, pushing the boundaries of packaging machinery development. These collaborations grant us access to the latest digital manufacturing technologies without prohibitive costs. Our vision is to see Australia recognised as a global leader in technology and sustainability within the food manufacturing sector. By embracing Industry 4.0 and 5.0 advancements, we aim to drive greater productivity and efficiency, ensuring a bright future for Australian manufacturing.”
This article was first published in PKN July-August 2024 print edition, in the Machinery Matters section.
